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Privacy Policy

Welcome to Artisan Timber! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address when you make a purchase or contact us.
  • Payment Information: Payment details processed through our secure payment gateway (we do not store payment information).
  • Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and time stamps.

How We Use Your Information

Your information may be used in the following ways:

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases, inquiries, and promotions.
  • To improve our website, products, and services.
  • To send periodic emails with updates, offers, or information related to your order.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we use encryption (SSL technology) for sensitive information transmission.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your orders (e.g., shipping providers).

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Opt-out of marketing communications.

Cookies

Our website uses cookies to enhance user experience. You may choose to set your browser to refuse cookies, but this may prevent you from accessing certain features of the site.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date.

Contacts: